GymPilot

Account & privacy

Delete your GymPilot account

You are always in control of your GymPilot account and personal data. You can delete your account at any time, and you do not need to give a reason. The fastest way is in the app, under Profile → Delete Account. If you no longer have the app or cannot sign in, our support team will do it for you.

See how to delete your accountEmail a deletion request
App
GymPilot Fitness
Android package
com.gympilotfitness.app
Last updated

What happens when your account is deleted

Deletion is permanent. There is no recovery period and no way to restore the account or its history afterwards.

  • Your account is permanently deletedThe sign-in record itself is removed, so the account can no longer be recovered or signed in to.
  • Access is revokedYour email address and password are deleted along with the account, and any active sessions stop working.
  • Your training history is deletedWorkouts, logged sets, personal records and body-weight entries are removed with the account.
  • Your preferences are deletedTraining profile, equipment, goals and unit settings are removed.
  • Your generated plans are deletedRoutines created for you, including AI-generated plans, are removed with the account.

How to delete your account

There are two ways, and both delete the same thing. Deleting in the app is immediate and is the one to use if you can still sign in. Emailing our support team is there for anyone who cannot.

In the GymPilot app

Available now in every current version of GymPilot. Nothing is queued and no one has to action it - the app deletes the account itself.

  1. Open Profile → Delete Account

    Tap Profile in the bottom navigation, then Delete Account under Account.

  2. Read what will be removed, then type DELETE

    The screen lists everything that goes before it asks you for anything. Typing the word is deliberate: this is the one action in GymPilot that cannot be undone.

  3. Confirm - the deletion happens immediately

    Tap Delete My Account and confirm. Your account and everything in it is removed straight away and you are signed out. There is no waiting period and nothing to email us about.

In the appProfile → Delete Account

By email, if you cannot use the app

Use this if you have uninstalled GymPilot, cannot sign in to your account, or would rather we handled it for you. You do not need to be signed in, and you do not need the app installed.

  1. Email us from your GymPilot address

    Send your request to info@gympilotfitness.com from the same email address you use to sign in to GymPilot. This is how we confirm the request is yours.

  2. Use the subject line "GymPilot Account Deletion Request"

    Using this exact subject routes your message straight to the team that handles deletions. You do not need to explain why.

  3. Confirm the request

    We may reply to verify that you own the account before we delete anything. Once you confirm, the deletion is carried out and cannot be undone.

Send toinfo@gympilotfitness.com
SubjectGymPilot Account Deletion Request
Open in your email app

We confirm every emailed request we receive and aim to complete verified deletions within 30 days. If you have not heard from us, reply to your original email and we will follow it up. Deleting in the app is immediate and is not subject to this window.

What gets deleted

Everything GymPilot stores about you is attached to your account, and all of it is removed together. This is the complete list.

Account information

  • Email address and password credentials
  • Your name
  • Any profile photo linked to your account

Training data

  • Workout sessions and their dates
  • Every logged set: exercise, reps, weight, RPE and notes
  • Personal records, which are calculated from your logged sets
  • Exercise substitutions made during a workout

Plans and routines

  • Routines saved to your account, including AI-generated plans
  • The training days and exercises inside those routines
  • Records of AI plan generation requests made by your account

Body weight history

  • Every body-weight entry you have logged
  • The date and unit recorded with each entry

Training preferences

  • Goal, experience level and training location
  • Available equipment, training days per week and session length
  • Any injuries or limitations you told us about

Personal details from onboarding

  • Age and sex
  • Height and body weight
  • Your preferred weight unit

GymPilot's exercise library - the movement descriptions, instructions and demonstration videos everyone sees - is shared reference content, not your data, so it is unaffected.

Data that may be retained

In a small number of cases we may need to keep a limited record after your account is gone. Anything retained is kept to the minimum necessary, and only for as long as the purpose below requires.

  • Records required by law

    Where a legal, tax or accounting obligation requires us to keep a record, we keep only that record and only for as long as the obligation applies.

  • Security and fraud prevention

    Limited technical records, such as logs of abuse or fraudulent activity, may be kept where they are needed to protect GymPilot and its users.

  • Purchase records held by Google Play

    Payments are processed by Google Play, not by GymPilot. Your purchase and subscription history is held by Google under its own policies and is not ours to delete.

  • Encrypted backups, temporarily

    Removing your account from the live database does not rewrite historical backups. A deleted account may remain in encrypted backup copies until they cycle out on our hosting provider's normal rotation. Backups are never used to restore an individual account.

  • Anonymous and aggregated data

    Information that can no longer be linked back to you or your account is not personal data and may be retained.

Cancel your subscription first

Deleting your GymPilot account does not cancel an active Google Play subscription. Subscriptions are billed by Google, not by GymPilot, so they have to be cancelled through Google Play - and they keep renewing until you do.

Manage subscriptions on Google Play

Need help with your account?

If you have questions about deleting your account or personal data, contact GymPilot Support. A real person reads every message.

Contact support

or email us directly at info@gympilotfitness.com

See also our Privacy Policy and Terms of Use.